Disputing card transactions

Name and surname:

Phone number:

E-mail:

Kosovo ID Number:

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Card number:

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******

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Information regarding the transaction

Amount of transaction

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Reason for complaint

Reason

Fraudulent use of card
Service or product dispute

Additional documents

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Check your data

I confirm that the information I have provided is accurate, correct, and complete, and I confirm that I have taken note of the following:

I agree with the General Terms and Conditions and the Price List of ProCredit Bank SH.A. and I confirm that I have access to these documents online via the bank’s webpage and that I can print them.

I declare that the data entered are true and that I take responsibility for the coverage of expenses for any transaction as per the Price List of ProCredit Bank, Mastercard or Visa should the contrary be determined.

Disputing card transactions

Disputing card transactions

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