The provided confirmation means that your personal details and the uploaded documentation that you have provided to us are accurate genuine unaltered and up-to-date and reflect the real situation and nothing has occurred which would mean that you shall notify the Bank of any change thereof by visiting the nearest branch of the Bank. Additionally you agree that all your personal data and business data may be processed by the Bank in compliance with the provisions of the Law on Protection of Personal Data.
Based on the type of banking products/services selected above the Bank shall apply the commission according to the applicable price list.
Upon receipt of this request and all relevant documentation you will be contacted by the Bank within 2 weeks and informed of the Bank's decision on your request. If your documentation meets the legal and regulatory requirements a meeting will be scheduled at the Bank branch you have selected where you will sign the contract that activates the account and services selected by you.
Potential complaints may be addressed to the following phone numbers: +38349 555555 +38338 555555; and to the following e-mail address: Kos.customerservice@procredit-group.com; or the mail address: ProCredit Bank SH.A., street “Xhorxh Bush”, No.26, 10000 Prishtina, in the address of the Complaint Management Unit; or at the branches of the Bank.
